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Mention rate tells you whether you appear. Sentiment tells you how you’re described. MentionLab scores every mention of your brand and rolls those scores up on the Sentiments page (Intelligence → Sentiments).

Stat cards

Sentiment Score is an index from 0 to 100, where 0 is most negative and 100 most positive. The page renders it with a % sign, but it is not a share — a score of 62 does not mean 62% of mentions were positive.

Score bands

Period Sentiment Breakdown

A donut splitting the period’s mentions across Positive, Neutral and Negative.

Sentiment Trend

100%-stacked bars over time, with a Daily / Weekly / Monthly selector. Each bar’s tooltip gives both the percentage and the raw mention count.

Sentiment by Entity

Your brand against every competitor: mention count, score, and a three-segment breakdown bar. Sorted by mentions.
This table deliberately ignores the View as pin — it always lists every entity, so the comparison stays a comparison.

Sentiment Analysis by Topic

Sentiment broken down per tag, for your brand only. Despite the word “Topic” in the title, the rows are your query tags — tags with no brand mentions are dropped. Columns: Score, Positive, Neutral, Negative, Mentions.

Reading the results

  • Content strategy — a recurring negative theme in AI answers is a content gap you can close.
  • Competitive positioning — find the topics where competitors get criticised and you don’t.
  • Trend monitoring — watch the trend chart around launches, PR events and pricing changes.
  • Query refinement — a query with unexpectedly negative sentiment is often badly worded rather than bad news.
If the page shows “No entity mentions yet”, sentiment has nothing to score. That usually means your brand isn’t being matched — check its aliases in Project settings → Entities.